OVER 99% of ratings received from Camelot users rate
Camelot Software Good or Excellent in the following categories:
- Ease of learning
- Ease of use
- Power
- Flexibility
- Screen Designs
- Scope of software
- Convenience
- Marketing ability
- Tracking ability
- Productivity vs. other software
- Level of innovative technology
- Quality of training materials
- Overall Value
Here are just a few testimonials and reviews Camelot has received over the years.
Click on the arrows to show or hide the full review.
“I believe in letting people know when they've done a good job,
which is why I'm writing this letter.
I am very happy with the Camelot Software. I have been extremely impressed with the entire layout and the ease of setting up and monitoring the dispatch schedule.
It's very easy to learn as a first-time user, and at the same time very powerful. I've been using your software for seven months now and I'm still amazed by the many options available.
Please accept my thanks for the outstanding job you and your employees have done to make Camelot the most excellent database software I've experienced!”
I am very happy with the Camelot Software. I have been extremely impressed with the entire layout and the ease of setting up and monitoring the dispatch schedule.
It's very easy to learn as a first-time user, and at the same time very powerful. I've been using your software for seven months now and I'm still amazed by the many options available.
Please accept my thanks for the outstanding job you and your employees have done to make Camelot the most excellent database software I've experienced!”
Hedy Kromer, Office Manager
Chem-Dry® Carpet Tech, Northridge, CA
Chem-Dry® Carpet Tech, Northridge, CA
“I'm writing to say thank you for creating such an amazing program.
I don't usually write businesses about their products, but I have to let you know that we will be
forever grateful for having this program in our business. Camelot Software is the backbone of our company.
It has enabled us to streamline and systematize our entire office procedures to the point of not only creating
less stress, but more importantly in increased measurable growth.
I have to be honest. I was very challenged to spend the money on this software. However, when I started looking at it as an investment and the potential returns I had no trouble making the right decision for our company. I would encourage anyone interested in simplifying, streamlining, and growing their business to take advantage of the 30-Day Trial. The program speaks for itself!
Please don't hesitate to use myself or my company as a reference. Thanks again for a great program and your continued efforts to improve its many wonderful features. It is by far the best program on the market!”
I have to be honest. I was very challenged to spend the money on this software. However, when I started looking at it as an investment and the potential returns I had no trouble making the right decision for our company. I would encourage anyone interested in simplifying, streamlining, and growing their business to take advantage of the 30-Day Trial. The program speaks for itself!
Please don't hesitate to use myself or my company as a reference. Thanks again for a great program and your continued efforts to improve its many wonderful features. It is by far the best program on the market!”
Shelly Jackson
ServiceMaster by Jackson - Cincinnati, OH
ServiceMaster by Jackson - Cincinnati, OH
“I decided to purchase Camelot after being in business for five years.
I decided to use it mainly because I was having trouble staying in touch with my clients.
Since putting your system in place, our business has exploded! Office tasks have become much easier,
leaving more time to spend with family.
It is amazing how easy it was to switch from our old system (QuickBooks) and convert our database. In a matter of moments, all customer files were switched to Camelot.
After much research, I've decided that Camelot offers the best value for the money. No other software company comes close to offering the features of your software. My software was paid for the first month in operation with the added revenues from mailings. Thank you for providing an exceptional product at a reasonable price!?”
It is amazing how easy it was to switch from our old system (QuickBooks) and convert our database. In a matter of moments, all customer files were switched to Camelot.
After much research, I've decided that Camelot offers the best value for the money. No other software company comes close to offering the features of your software. My software was paid for the first month in operation with the added revenues from mailings. Thank you for providing an exceptional product at a reasonable price!?”
Adam C. Boertje
Carpet Masters Cleaning & Restoration
Carpet Masters Cleaning & Restoration

I learned quite a lot at the conference and was eager to get back to the office and implement wonderful ideas. My flight was to leave on Sunday to return to Charlotte. While at the workshop, I discovered that there was an optional workshop on Monday. The workshop was a training seminar for Camelot software.
I was somewhat computer literate and used my PC for billing, memos, client letters, etc. It was frustrating because I was using three or four different software packages and none of them were targeted to my industry.
After reading some literature and talking to others who had used Camelot, I decided to change my flight arrangements and stay an additional day in Nashville! It was a decision that I consider a turning point in my business. I am so pleased with Camelot, I am ordering the new, upgraded version. We are a small business (two trucks), but regardless of size, the same business principles apply. After twelve years, I can finally say that I'm well on the path to a working system for my business. Here are a few of my favorite things about Camelot:
♥ Provides an easy, self-instructing Wizard to guide with setup
♥ Allows customization; I can choose my own wording and pricing
♥ It's easy to use and saves valuable time
♥ I can create custom reports and lists using demographics
♥ I can import payment data into Quickbooks”
Victoria Efrid
Metro Steamway - Charlotte, NC
Metro Steamway - Charlotte, NC
“The last database system we used was called Approach which did a good job, but we needed a more
powerful system. We made the decision to purchase Camelot Software following a demonstration at
the Chem-Dry® convention in January 2000. Since our purchase we have found the system easy to set
up and very user-friendly.
Camelot Software is by far the most superior program that we have used to date. We are particularly pleased with the screen details and the speed at which the system operates. Our customers are marketed to more effectively, and important information can be tracked easily.
The system fits our needs perfectly. In fact, we probably do not do it justice as we are not as yet using it to its full potential. Overall, we are more than delighted with our purchase. We consider it a good value for the price we paid. We would recommend Camelot to anybody who needs good database records. Many thanks for a super product!”
Camelot Software is by far the most superior program that we have used to date. We are particularly pleased with the screen details and the speed at which the system operates. Our customers are marketed to more effectively, and important information can be tracked easily.
The system fits our needs perfectly. In fact, we probably do not do it justice as we are not as yet using it to its full potential. Overall, we are more than delighted with our purchase. We consider it a good value for the price we paid. We would recommend Camelot to anybody who needs good database records. Many thanks for a super product!”
Angela Marsh
Alliance Chem-Dry® - Warrington, England
Alliance Chem-Dry® - Warrington, England
“ Before using Camelot I was using PestPac 99 for my pest control business. The program was ok,
but I was still in search of a more productive program.
I came across an article in PCT magazine about Camelot Software and was interested to say the least at the testimonials that backed it up. So I decided to give it a try with the trial version. After the initial setup, I was beginning already to like just the ease of how it was progressing.
I started noticing many different available options that Pest-Pac did not have. One in particular is the ability to import not only a picture of my vehicle for the header of forms, but also to be able to attach photos to customer files. This alone is a very powerful tool as I can attach photos of termite damage to structures of my clients' for future reference!
Other great tools include progression graphs, advertising monitoring, product usage, account receivables, etc. One of the most valuable tools included is the ability to upsell a service with ease using the program itself!
Support has been excellent. When called upon they have responded promptly and have taken care of any problems or answered any of my questions in full.
I've noticed that my business has grown since using Camelot and that my office time has greatly diminished. I urge any company, from 1 person alone up to the Big Boys, whether in pest control, plumbing, electrical, floral, or whatever your business may be, to take the trial run and see for yourself! You won't be disappointed. After only 2 weeks of trying the software myself I was sold! The potential for increased revenue and productivity is endless! Thank you Camelot.”
I came across an article in PCT magazine about Camelot Software and was interested to say the least at the testimonials that backed it up. So I decided to give it a try with the trial version. After the initial setup, I was beginning already to like just the ease of how it was progressing.
I started noticing many different available options that Pest-Pac did not have. One in particular is the ability to import not only a picture of my vehicle for the header of forms, but also to be able to attach photos to customer files. This alone is a very powerful tool as I can attach photos of termite damage to structures of my clients' for future reference!
Other great tools include progression graphs, advertising monitoring, product usage, account receivables, etc. One of the most valuable tools included is the ability to upsell a service with ease using the program itself!
Support has been excellent. When called upon they have responded promptly and have taken care of any problems or answered any of my questions in full.
I've noticed that my business has grown since using Camelot and that my office time has greatly diminished. I urge any company, from 1 person alone up to the Big Boys, whether in pest control, plumbing, electrical, floral, or whatever your business may be, to take the trial run and see for yourself! You won't be disappointed. After only 2 weeks of trying the software myself I was sold! The potential for increased revenue and productivity is endless! Thank you Camelot.”
Charles G. Terzian, Jr. C.P.O.
South West Pest Control - Sarasota, FL
South West Pest Control - Sarasota, FL
“Each thing you know about Camelot can improve your repeat and referral business.
It is 16 times less expensive to market to your current customers as opposed to getting new customers,
and Camelot does marketing to current customers in a powerful way using a funnel that acts as an
automatic information filter.
Camelot makes it easy to create and mail merge a special mailing list just to 'People with pets' or 'People with allergies', for example.
Another great feature of Camelot is how it handles accounting. You can even automatically post the Camelot invoice data into QuickBooks!
Camelot seems determined to stay on the cutting edge of service industry software. It's software that pays for itself by selling more jobs. Good work guys!?”
Camelot makes it easy to create and mail merge a special mailing list just to 'People with pets' or 'People with allergies', for example.
Another great feature of Camelot is how it handles accounting. You can even automatically post the Camelot invoice data into QuickBooks!
Camelot seems determined to stay on the cutting edge of service industry software. It's software that pays for itself by selling more jobs. Good work guys!?”
Greg Watts, Owner
A to Z Carpet Cleen - Kailua, HI
A to Z Carpet Cleen - Kailua, HI
“As we planned the startup of our new cleaning business we searched for software that would
help our company hit the ground running. As we anticipated handling hundreds of accounts we wanted
software that helped not only with scheduling, order entry, accounting, etc. but that also would help
organize the business and manage our marketing efforts. We especially were on the lookout for software
that would help us manage our advertising campaign and response and track our customer demographics.
Before trying Camelot we tried about 5 other software programs. None of these other programs had the ability to perform all the tasks we desired and none had the ability to be customized to the degree that we desired.
We then tried Camelot software and here is what we found:
Given the scope and breadth of the Camelot program and the ease of use we know we made the right choice. I would urge anyone considering this type of service business to evaluate Camelot software. I would also urge those in the startup phase of a new business to consider allocating funds for this software at the start of operations to avoid having to convert from another system later on.
We are very pleased with our decision to purchase Camelot. We feel the price is more than fair for the value we received.”
Before trying Camelot we tried about 5 other software programs. None of these other programs had the ability to perform all the tasks we desired and none had the ability to be customized to the degree that we desired.
We then tried Camelot software and here is what we found:
- Extensive customization possibilities. The ability to manage our advertising campaign and track key customer demographic information was beyond our strict requirements.
- Easy, logical program layout and setup. We had Camelot up and running quickly due to the streamlined layout.
- Easy startup. As we were a new company we did not have an extensive database in a competing program. We did have an extensive list of potential clients in Excel and other programs. Getting this information into Camelot to begin our advertising program was easy.
- Great documentation and help system. The materials provided with the program made learning the program easy.
- Ability to handle all facets of our business from giving estimates, invoices, order entry and completion, accounting, scheduling, route planning, etc.
Given the scope and breadth of the Camelot program and the ease of use we know we made the right choice. I would urge anyone considering this type of service business to evaluate Camelot software. I would also urge those in the startup phase of a new business to consider allocating funds for this software at the start of operations to avoid having to convert from another system later on.
We are very pleased with our decision to purchase Camelot. We feel the price is more than fair for the value we received.”
Bill Stephens
Blind Concepts - Kingwood, TX
Blind Concepts - Kingwood, TX
“I was using a very primitive software application before switching to Camelot. I soon realized
that being an owner/operator, one effective way to grow would be to increase my efficiency through automation.
When I first got the sample software, I was immediately impressed with all the features Camelot offered. Although it was all new to me, I did realize this program has the features I need to take my business to the next level.
After you read the entire manual, I was able to set my automated postcard reminder up. Since it costs six times the amount of money to get a new client versus retaining current clients, automated reminders are very important.
Every month I send out an average of 165 postcards to existing clientele. These aren't your traditional postcards. They are totally personalized with the first names, their address (no labels to buy or stick), the date of their last service and an offer. The offer was the only modification I had to do to the included postcards. They are already very well written!
I no longer have to agonize about the fact of my clients forgetting my name and I no longer have to go through the painstaking process of manually generating these reminders. I literally push a couple of buttons on my computer and they're done. No overlapping mailings, pure documents, up to date files.
I started using Camelot in October 2000. Considering that the economy has been down this past year, I went from $115,000.00 to $145,000.00 for my one truck. THAT'S what I call a return on investment!”
When I first got the sample software, I was immediately impressed with all the features Camelot offered. Although it was all new to me, I did realize this program has the features I need to take my business to the next level.
After you read the entire manual, I was able to set my automated postcard reminder up. Since it costs six times the amount of money to get a new client versus retaining current clients, automated reminders are very important.
Every month I send out an average of 165 postcards to existing clientele. These aren't your traditional postcards. They are totally personalized with the first names, their address (no labels to buy or stick), the date of their last service and an offer. The offer was the only modification I had to do to the included postcards. They are already very well written!
I no longer have to agonize about the fact of my clients forgetting my name and I no longer have to go through the painstaking process of manually generating these reminders. I literally push a couple of buttons on my computer and they're done. No overlapping mailings, pure documents, up to date files.
I started using Camelot in October 2000. Considering that the economy has been down this past year, I went from $115,000.00 to $145,000.00 for my one truck. THAT'S what I call a return on investment!”
David Weis, Owner
FiberCare - Louisville, KY
FiberCare - Louisville, KY
“Camelot is definitely one of the best purchases we have ever made for our business.
We have been in business for a little over 3½ years and have been using Camelot for about one year.
Before buying this program, we wrote out everything by hand and had to keep track of all information
on paper. (We did have a friend who does computer programming working on a program for us, but it was
very slow going.) Customers' names, addresses, phone numbers, etc., all had to be looked up manually
anytime this information was needed. And, of course, this information is needed on a daily basis.
What a pain in the neck!
Now, with Camelot, it only takes a few strokes on the keyboard to find customer information. It wasn't hard inputting all of that information, either. Sure, it was time-consuming to initially type in every thing, but it was very easy to figure out how to do it, and by now we have saved much more time than it took us to get the information entered. Maintenance of customers' records is a cinch, too. If a phone number or anything else has to be changed, added, or deleted, no complicated process is required. A change can be made in a matter of seconds.
The screens are easy to read, making much of the program self-explanatory. When we do need to consult the manual, it too is easy to read and understand. There have been a few times when we have had additional questions that required a call to the support staff, and they have been knowledgeable and helpful.
Our customers really appreciate not having to rattle off their telephone numbers and addresses every time they call. And we love being able to look up such information so quickly that we don't have to ask customers to wait while we get to their records. We don't even use this program as much as we could yet, but it already has benefited us greatly. When we start utilizing more of the potential that this program offers, booking jobs, keeping track of accounts receivable, and many other tasks will probably seem like child's play!”
Now, with Camelot, it only takes a few strokes on the keyboard to find customer information. It wasn't hard inputting all of that information, either. Sure, it was time-consuming to initially type in every thing, but it was very easy to figure out how to do it, and by now we have saved much more time than it took us to get the information entered. Maintenance of customers' records is a cinch, too. If a phone number or anything else has to be changed, added, or deleted, no complicated process is required. A change can be made in a matter of seconds.
The screens are easy to read, making much of the program self-explanatory. When we do need to consult the manual, it too is easy to read and understand. There have been a few times when we have had additional questions that required a call to the support staff, and they have been knowledgeable and helpful.
Our customers really appreciate not having to rattle off their telephone numbers and addresses every time they call. And we love being able to look up such information so quickly that we don't have to ask customers to wait while we get to their records. We don't even use this program as much as we could yet, but it already has benefited us greatly. When we start utilizing more of the potential that this program offers, booking jobs, keeping track of accounts receivable, and many other tasks will probably seem like child's play!”
Jim Countouris
Deep Steam Carpet & Upholstery Cleaning - Dorothy, NJ
Deep Steam Carpet & Upholstery Cleaning - Dorothy, NJ
“I was using the Business Software Solutions System before purchasing Camelot software.
I was concerned whether the Camelot software would be very hard to use and if I would be able to get
support, which I wasn't getting from Business Software Solutions. My other concern was the
reentering of my database.
The trial version (an actual working version) of Camelot was very impressive and the 30 day period was ample time to decide. The setup was fairly easy and help was just a phone call away. The program is very easy to go from one screen to the next. Camelot has many features that help me know more about my business. I'm also very impressed with the marketing ability and with the preset forms that are easy to edit to one’s own style.
The transfer of data out of my old BSS program into Camelot Software was very quick and easy. Any concern on how to install, use or advance my knowledge of its possibilities is covered in the instructional video or manual or is just a phone call away.
Having a software program, even in a small business, just makes you appear more professional to your clients. The ability to pull information up in a short amount of time for them or you is very valuable.
The price of the software is very reasonable. A person can pay for it just by having the ability to keep in touch with their present customers more often. I am very pleased with the software and I know that I will grow my business more as I put to use more of its many features. Thanks!”
The trial version (an actual working version) of Camelot was very impressive and the 30 day period was ample time to decide. The setup was fairly easy and help was just a phone call away. The program is very easy to go from one screen to the next. Camelot has many features that help me know more about my business. I'm also very impressed with the marketing ability and with the preset forms that are easy to edit to one’s own style.
The transfer of data out of my old BSS program into Camelot Software was very quick and easy. Any concern on how to install, use or advance my knowledge of its possibilities is covered in the instructional video or manual or is just a phone call away.
Having a software program, even in a small business, just makes you appear more professional to your clients. The ability to pull information up in a short amount of time for them or you is very valuable.
The price of the software is very reasonable. A person can pay for it just by having the ability to keep in touch with their present customers more often. I am very pleased with the software and I know that I will grow my business more as I put to use more of its many features. Thanks!”
John Truelove
Color Magic Carpet Dyeing and Cleaning - Vincennes, IN
Color Magic Carpet Dyeing and Cleaning - Vincennes, IN
“I just wanted to thank everyone there personally for creating Camelot. I have analyzed and
scrutinized all the service-business software that I could get my hands on. Absolutely none of them
come close to Camelot. After completing a thorough comparision, Camelot IS A REAL STEAL FOR THE MONEY.
Camelot software is truly outstanding. The software is so user-friendly and easy to use that a child can learn it. I noticed due to Camelot's flexible interface that its uses are endless, and it can be used by many other service businesses (Exterminators, Plumbers, Construction, Landscapers, etc.)
Camelot has helped me organize our office and crews while eliminating clutter. It gave our management more control over activities while producing accurate and timely information with the Camelot custom reporting. Ultimately this means greater profit. I have estimated that using Camelot will add 1 1/2 to 2 percent to my Net Profits. That's a lot of money!
In addition, your support receives a AAA rating. Keep up the great work!
I would highly recommend Camelot to any service business who is looking for more profit, and who wants to have an advantage over their competitors.”
Camelot software is truly outstanding. The software is so user-friendly and easy to use that a child can learn it. I noticed due to Camelot's flexible interface that its uses are endless, and it can be used by many other service businesses (Exterminators, Plumbers, Construction, Landscapers, etc.)
Camelot has helped me organize our office and crews while eliminating clutter. It gave our management more control over activities while producing accurate and timely information with the Camelot custom reporting. Ultimately this means greater profit. I have estimated that using Camelot will add 1 1/2 to 2 percent to my Net Profits. That's a lot of money!
In addition, your support receives a AAA rating. Keep up the great work!
I would highly recommend Camelot to any service business who is looking for more profit, and who wants to have an advantage over their competitors.”
Rocco Caputo
Matthews, NC
Matthews, NC
“Even though I am not a computer whiz, I had no problem installing Camelot and I found it
fairly easy to learn. Once I became familiar with the program, I was able to show my children
(13 and 10 years old) how to load the customer information. It saved me quite a bit of time and it gave
them an opportunity to earn a few extra dollars.
I had spent several months working with friends who were familiar with computers to develop a program of my own. It resulted in a lot of wasted time and no computer program. Camelot was exactly what I needed. It meets all my business needs. This program is well worth the investment.
Most of my business is referrals and repeat customers. Now I have a database and I use it to contact customers who I have not heard from in a while. The customers appreciate the follow-up and I appreciate the business. I could not do this kind of follow-up work without Camelot.
In closing, I highly recommend Camelot. It has been a definite boost to my business and I believe other companies will have the same result.”
I had spent several months working with friends who were familiar with computers to develop a program of my own. It resulted in a lot of wasted time and no computer program. Camelot was exactly what I needed. It meets all my business needs. This program is well worth the investment.
Most of my business is referrals and repeat customers. Now I have a database and I use it to contact customers who I have not heard from in a while. The customers appreciate the follow-up and I appreciate the business. I could not do this kind of follow-up work without Camelot.
In closing, I highly recommend Camelot. It has been a definite boost to my business and I believe other companies will have the same result.”
Bill Cahill
Philadelphia, PA
Philadelphia, PA

We were able to create reports to fit our specifications as well as utilize existing reports. Tracking VIP clients is so simple. The accounts payable and receivable reports are all easily accessible and provide all of the necessary information to keep track of our clients. Sending out statements and invoices to our clients is a breeze.
The layout of the invoices is clear and precise. It makes it easy for our clients to read and see exactly what work has been done and what payments have been made.
Data entry is effortless. Camelot has so many perks. We seem to keep finding new things on a regular basis that enhances our workflow. A recent find was the notes that pop up on the screen when entering invoices regarding each client. This helps us know right away how to take care of them.
Customer service is also a great asset of Camelot. They are always ready to help their clients in an efficient and timely fashion. What more could you want or expect from a great software package??”
Marcia K. Hafner
Carmel, Indiana
Carmel, Indiana

When I first discovered Camelot some time ago, I was very resistant to spending the amount that the software costs. How foolish. I continued to try and market my business using QuickBooks and MyMailManager and other similar programs, while I searched for the perfect all-in-one solution.
Needless to say, my efforts to market were marginal at best, and no other software program I investigated, whether specific to my industry or not, touched all of the sweet spots. The perfect business tool was under my nose all the time.
Camelot is a wonderful, powerful, fairly simple-to-use business tool, much like my $14,000.00 eqipment setup. Sometimes we can all have a mental block when it comes to money. How can any software program be worth more than a couple of hundred bucks? Yet, I didn't think a thing about spending what I did for my equipment.
Were I to consult with someone wanting to get into a service business, I would advise them that the very first item on the shopping list, even before the equipment, would be Camelot software for their computer. (You should re-read my first sentence about doubling my income!!)
I have rekindled relationships with customers that I have been out of touch with for years, and that means money in my pocket that I would not have had otherwise. Many customers are now being serviced twice as often as a direct result of Camelot's built-in reminder letters.
With Camelot, everything within my business just seemed to fall into place. I can see my business transforming from a glorified week-to-week job, into a real, live, professional business. The only way Camelot won't work...is if you don't turn on your computer!
No other software seemed to be what I was looking for, because what I was looking for was Camelot. My hat's off to Camelot Software!”
Mark Ziggas
Jupiter, FL
Jupiter, FL

For one thing, client contact became a long and slow process. I had only had the program for about 6 months and the company went out of business. No technical help anymore or any upgrades, what a spot to be in! Well over the next couple of years, I tried whatever version I happened to come across but was disappointed time and time again. One would fulfill some of my wants and another would fulfill others, but not one that I could find fulfilled the majority of them.
I asked other people that are a part of a marketing group that I belong to what they were using, but I didn't make much headway. Then about 4-5 years ago a guy from Canada told me about a program that a service business owner was involved in developing that could offer more. Well I wrote to Steve, and at the time it was not quite ready. A few months later I get notice that it is available, so I bought what I am sure was one of the first editions.
Well I would be lying if I said I didn't have problems. I have to admit, I caused most of them. The beauty of it was that Steve and Eric stuck it out with me, even though I know I had to have gotten on their nerves. They talked me through it all and sent updates as they became available. That says a lot for who they are as people and a company!
So what do I have here? Well, I have a program that does not need another module to broaden its scope. As I grow, I have the computer program I need to expand with me. It is very flexible. The marketing capabilities have been a great help to me as a means to grow and keep in touch with my client base.
Now like most technicians-turned-business-owners, it is hard to turn loose of money for a computer program when you could use it to buy a piece of equipment to work with. But I belive that being computerized, if used right, will help you keep control of your business.
Would I buy that first edition if I knew what I know now? Well let's put it this way...when the last upgrade came out, I bought it. Now with the latest upgrade being offered I am buying that as well. This has been a great program for my needs and I recommend it to anyone.”
John Massey
Kailua-Kona, HI
Kailua-Kona, HI

